Ruizhi LiuSenior Experience Design Director, Travelers
About
Ruizhi Liu is a Senior Experience Design Director at Travelers, leading experience design strategy for enterprise technology and operations platforms. Previously, he consulted on digital transformation and experience design strategy across industries, including Financial Services, Arts & Entertainment, eCommerce, Professional Associations, and Healthcare. His human-centered design approach ensures user needs, business goals, and technical standards are met through thoughtful, outcome-focused solutions. With an M.S. in EDI from Northwestern University, Ruizhi leverages his extensive experience to drive UX maturity, foster collaboration, and deliver design excellence.
