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Leah MarcusAdjunct Lecturer

Leah Marcus is a Senior Business Design Lead in IDEO's Chicago studio where she helps organizations identify business opportunities and design breakthrough products, services, and experiences. She has over 10 years of experience building innovative, human-centric growth strategies and operating models across physical and digital channels.

Prior to joining IDEO, she oversaw the end-to-end customer experience and sales technology at Trunk Club, consulted on design and innovation strategy at gravitytank, and also led product lifecycle management and UX design efforts in the missile defense industry. As a Senior Product Manager at Trunk Club, Leah brought countless products to market that generated millions of dollars in revenue - primarily driving growth through customer engagement, retention, and loyalty.

A graduate of the MMM Program and recipient of the Class of 2013 Design & Innovation Award, Leah is thrilled to continue involvement with the MMM Program as an adjunct lecturer.

Leah holds an MBA in marketing and management & organizations from Northwestern's Kellogg School of Management, an MEM in design & operations from the McCormick School of Engineering, and a BSBA in finance and economics from Washington University in St. Louis.
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